Senior Administrator - Truro, United Kingdom - EVRY LIMITED

Description

Provide specialised advice to customers, members of the public, Elected Members and Parish Councils, external organisations and associations regarding processes and protocol followed when diverting or creating public rights of way including timescale, cost and practical aspects of how the process works.

Maintain high standards of customer care in accordance with Council policy

Consider legality, practicability and cost of proposals, undertake site visits, conduct GPS surveys.

Inform applicants when a proposal cannot proceed with reasons and suggest possible alternative approaches. Recommend specifications for new paths based on a practical understanding of furniture and physical requirements.

Understand the constraints under which limitations can be provided - Disability Discrimination Act and Highways Act. Liaise with County Valuer where compensation may be payable; assess whether proposals are viable

Undertake informal consultations.

Consider responses to consultations and respond appropriately where necessary

Prepare plans, schedules and Orders for sealing, serve notices and advertise Orders.

Erect site notices

Respond to objections/representations; negotiate the withdrawal of objections to Orders to resolve conflict / in the interest of efficiency and best value.

Negotiating with the applicant to achieve compromise


Knowledge, skills & experience
Experience of the public path order process or experience of equivalent processes with transferable skills

Educated to "A" level standard or equivalent or able to demonstrate equivalent knowledge and skills

Good knowledge of legislation relating to Public Rights of Way

Ability to use and interpret maps

Good written and oral communication skills

Able to work to set time-scales, prioritising where necessary and with minimum supervision

Able to work as part of a team

Experience in using Windows and Microsoft software packages

Ability to influence and negotiate


Job Types:
Full-time, Temp to perm

Contract length: 12 months


Salary:
From £14.40 per hour


Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee stock ownership plan
• Free parking
• Gym membership
• Life insurance

Ability to commute/relocate:

• Truro, TR1: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Experience:

• Customer service: 6 years (required)
• Administrative experience: 6 years (required)

- public path order process: 1 year (required)


Language:

• English (required)

Work Location:
In person


Reference ID:
evry5229632