Client Lead - London, United Kingdom - Basecamp Teams
Description
Role:
Client Lead
Salary:
up to £80k
Location:
London
About
Our client is a Central London based brand and creative consultancy with clients across several sectors including luxury, architecture, and hospitality.
One where they harness the strength of their core team, as well as a portfolio of exceptional independent consultants, strategists, and creatives.
The Role
They are looking for an exceptional Client Lead to join the team.
You'll know how run a project, but with a strategic mind, you can guide the client and challenge the team to deliver real business impact.
This role is central to the next phase of growth, and you will lead the charge on client relationships as well as guide and challenge our pioneering teams to deliver their best work.
What you'll be doing
- Nurture longstanding, meaningful relationships with our clients by acting as their consultant and supporting them to be successful in their role
- Maintain a close view on the budgets, invoicing, and profitability of all clients and projects
- Lead and nurture new business opportunities from the moment a brief comes in, to the moment the pitch is won
- Take ownership of the client experience and work closely with the team to optimise and elevate at every touchpoint
- Have ultimate responsibility for the success of each project, driving for exceptional results, on time and on budget
What you'll bring to the role
- Previous experience in a brand consultancy or design agency
- Previous experience pitching and nurturing relationships
- A fascination with brands, and how to shape and build them
- Strong commercial acumen, and can understand the dynamics of clients' businesses
- A creative person, bursting with ideas
What we can offer to you:
- Beautiful co-working space in Southwark, London
- Flexible working hours
- Bespoke training tailored to your development needs
- Private Health Insurance
- 25 days holiday (+ BH)
- Period between Christmas and New Year off
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