Customer Sales Advisor - Liverpool, United Kingdom - Channel Partners Limited
Description
We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor.As a Client Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their needs.
Duties:
- Communicate with clients inperson to understand their requirements and provide appropriate solutions
- Provide excellent customer service by addressing client inquiries and resolving any issues or concerns
- Conduct data entry to update client information and maintain accurate records
- Utilize phone etiquette to ensure professional and courteous communication with clients
- Analyze client needs and recommend suitable products or services
- Upsell additional products or services to enhance the client experience
Experience:
- Previous experience in a customer service or sales role is preferred
- Strong communication skills, both verbal and written
- Proficiency in data entry and computer skills
- Ability to analyze client needs and provide appropriate solutions
- Excellent phone etiquette and interpersonal skills
Job Types:
Full-time, Permanent
Pay:
From £25,683.81 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 28/05/2024
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