Macmillan Support Worker - Maidstone, United Kingdom - Maidstone and Tunbridge Wells NHS Trust
Description
As a Band 4 Support Worker at Macmillan, you will play a crucial role in providing practical and emotional support to individuals affected by cancer.
Working within a multidisciplinary team, you will assist in delivering high-quality care and support services tailored to the unique needs of patients and their families.
Your role will encompass a wide range of responsibilities aimed at improving the overall well-being and quality of life of those facing cancer diagnoses.
Provide compassionate and empathetic support to individuals affected by cancer, addressing their emotional, practical, and informational needs throughout their cancer journey.
Active listening, and emotional support to patients and their families, helping them cope with the emotional challenges associated with cancer diagnosis, treatment, and survivorship.
Advocate for patients' rights and needs within the healthcare system, ensuring they receive appropriate care, support, and resources tailored to their individual circumstances.
Provide patients and their families with accurate and accessible information about cancer, treatment options, symptom management, and available support services to empower them to make informed decisions.
Maintain accurate and up-to-date records of patient interactions, assessments, interventions, and outcomes in compliance with organisational policies and regulatory requirements.
Work collaboratively with multidisciplinary teams, including healthcare professionals, social workers, counsellors, and volunteers, to ensure holistic and coordinated care for patients.
Participate in quality improvement initiatives, evaluating service delivery processes, identifying areas for improvement, and implementing strategies to enhance patient care and support outcomes.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
We work from two main clinical sites:
Maidstone Hospital and Tunbridge Wells Hospital at Pembury.
Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Interview Date:
To be confirmed,
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