Housing & Support Worker - Oldham, United Kingdom - Bridge-It Housing UK Team Ltd

Bridge-It Housing UK Team Ltd

Verified Company

Oldham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Description - Housing & Support Worker

Housing Related tasks
A full
property inspection should include the following (new paperwork to be provided):

Check that all inventory items are present
Identify any jobs to be added to Fixflo (record in the correct manner)
Carry out fire safety checks and record findings

Fire doors

Smoke alarms

Emergency Lighting

Record condition of the property

Cleanliness

Decorating

Gardens, including waste management

Collect meter readings (record on central spreadsheet)
Check boiler and thermostat

Additional activities whilst at the property could include (full training will be provided):

Replacing broken toilet seat
Changing light bulbs
Changing door lock barrels
Bleed radiator
Adjust boiler pressure
Adjust overhead door closer
Full room turnaround and clean, following vacation (checklist to be followed)

Duties

Ensure gas and electric safety certs are carried out when due, and paperwork filed correctly
Complete Property Contacts Record after every visit to a property, identifying property related findings
Complete Client Contact Records after every visit to a property, identifying client related findings
Report any client concerns asap to the relevant Support Worker and Team Leader
Visit All properties in your area weekly
Ensure notice board information is correct and up to date
Liaising with Maintenance to ensure jobs are actioned and any follow up action completed
Supporting & encouraging clients to maintain a good standard of cleanliness at the property

Client Support related tasks

Responsibilities

Assist clients to identify clear routes to basic services that are available according to their individual circumstances.
Providing advice and support on, Benefits, Education, Health, Employment and community involvement.
Help clients ensure that they have copies of all necessary documentation relating to their refugee status (if applicable).
Provide advice about obtaining a national insurance number and opening bank/Post Office accounts.
Liaise with statutory and voluntary agencies including a variety of landlords, training, education, health and employment providers.
Assist clients to access and integrate with cultural/faith communities.
Assist and encourage clients to make contact and develop networks with people.
Enable clients to develop capacity.
Assist in training volunteers to develop skills and knowledge to deliver a housing support service to clients.

Duties

Carry out
Risk Assessments with potential service users
Complete
Sign Up paperwork for new service users
Carry out regular
support sessions with your service users (minimum once every two weeks)
Attend
support sessions with external agencies (GP, addiction, mental health services)
Encourage appropriate and acceptable behaviour from clients whilst using the service
Attending your allocated properties
twice per week to check on the welfare of your clients (Mondays & Fridays)
Complete
Client Contact Records after every communication with, or on behalf of a client

Manage Information

To provide managerial information to the Team Leader.
Maintain up to date and accurate documentation regarding client group and work undertaken.
Contribute information necessary for monitoring and evaluation of the service.
Maintain the confidentiality of staff and clients.

Manage Self

To seek to work towards a best practice framework, continually evaluating service provision and adapting to needs of client group.
To participate in personal and professional development.
To participate in staff supervision, to evaluate own work and assist in identifying training needs.
To establish and maintain effective working relationships both within the team and with external agencies where necessary.
Manage time and prioritise workload.
Contribute to the training of other workers in the field/team.
To work in a manner deemed to be fair and consistent.

Other

To undertake any other duties that from time to time, may be reasonably required.
To promote Equality and Diversity in all areas of activity and responsibility including employment and service provision.
To work within the policies of the Association.

Job Types:
Full-time, Permanent

Salary:
From £22,700.00 per year

Benefits: