Security Control Room Operator - East London, United Kingdom - Bidvest Noonan

Bidvest Noonan

Verified Company

East London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Stratford, London, E20

£12.81 per hour

Average 48 hours a week - 4 on 4 off Days & Nights
A fantastic opportunity has arisen within Bidvest Noonan for a Security Control Room Team Leader, who will work at our site in
Stratford, London, E20

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

We require Officers to be CCTV licenced.

Main purpose of the role:

To lead a Team of experienced Security staff with the purpose of:

Investigating and tracking criminal activity using CCTV
Directing and guiding a team of experienced Security Personnel
Providing reports and timelines for evidential purposes
Ensuring full compliance to GDPR protocols
Development of the Team to uphold service excellence
Administration duties necessary to ensure compliance to customer policies and regulations

Key Duties & Responsibilities:

Act as an ambassador to both our client and Bidvest Noonan by delivering a first class and professional service at all times.
Working closely with the Site Management Team to help manage client requirements & expectations
To ensure all duties are carried out in accordance with site procedures and policies.
To ensure the CCTV is operated in accordance with codes of practice and legislation (ICO 2008)
Maintaining fully accurate logs and other administrative records, in adherence to housekeeping and securing all data in accordance with GDPR protocols
Ensure you are immaculately presented in full uniform, compliant with site brand standards always while on shift
Liaison with Site Security Teams and providing support as required
To proactively manage contractors working on the estate in line with site permit to work system/ procedures.
Ensure that all keys & access cards are signed out on the correct documentation
Carry out any other reasonable request from management or client

About You:

The Control Room Team Leader needs to be a self-motivated individual, with a high level of knowledge of incident management, observation, and awareness.

Exceptional levels of customer focus and care will be demonstrated with the flexibility, energy, and desire to understand the client's culture and therefore deliver a lasting impression of the highest quality.

The ability to communicate clearly and effectively is essential.

Organizational and administrative skills will be essential to the role.

High standards of literacy, verbal and written communications are critical

Key Benefits:

Full uniform supplied
Paid holidays
Pension plan
Ongoing training
Progression opportunities
WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
HSF a health cash plan and personal accident benefit with added services

Salary:
Up to £12.81 per hour

Schedule: