Administrator - Gateshead, United Kingdom - Tyneside Surgical Services

Description

Administrator Organisation and Introduction Tyneside Surgical Services is an independent provider who treats a wide range of specialities.

Established in 2007, the company has continued to grow and is now developing a day-case facility within the Team valley site in Gateshead.

The new facility will comprise of a theatre, a day-case unit, endoscopy, outpatient clinic facility as well as having a MRI suite with access to ultrasound scanning We are seeking a highly motivated and dynamic individual with excellent communication skills to provide administrative support services across a range of clinical services.

Job Purpose To manage all clinical correspondence from a range of clinical specialities and communicate with a wide variety of stakeholders.

To co-ordinate the availability and provision of medical and practitioner staff to support patient activity.

To co-ordinate and be accountable for the flow of patients throughout the 18 week referral to treatment period for elective care.

To manage the administration of pre-assessment appointments, admission, discharge and the follow up process. To type ad-hoc clinical correspondence for TSS consultant activity.

To safely manage patient information in line with information governance and NHS patient confidentiality.

Primary duties and areas of responsibility Co-ordinate the availability and the provision of consultant surgeons and clinical support staff to facilitate care delivery for outpatient and operative care.

Communicate with clinical staff and hospital operation staff to coordinate the patient journey from first referral to discharge. Support the process when required in relation to the investigation and clinical incidents, and complaints in accordance with policies.