Temporary Lead Administrator - Worksop, United Kingdom - DDCOS

DDCOS

Verified Company

Worksop, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Temporary Lead Administrator / Team Leader

Do you want to be part of a unique community who are currently on an exciting journey of growth and change? We'd love you to join us at DDC Outsourcing Solutions*We have an exciting opportunity to join DDC OS on a temporary basis working as a Lead Administrator.

You will be working at our Head Office in Worksop (S80 2RT) which has free onsite parking available.

Roles are expected to start on 28th March 2023 and finish 28th May 2023. You will have 1-2 weeks of training.

Coverage required Monday to Friday 8:30am to 5:30pm (37.5 hours per week). Overtime will be available to cover bank holidays along with a potential of additional overtime being available.

We will give you:

Salary of £10.92 per hour

What will I be responsible for?
As a Lead Administrator, your day-to-day duties will include:

Opening and preparing post, scanning, data capture & quality control
Leading a small team of Administrators and assisting the Project Coordinator in allocating work daily to meet & exceed SLA's
Adapting to change as directed by management dependent on workloads and SLA's
Liaising with other departments including, but not limited to IT, BPO Management Team
Supporting with the roll out of process changes when required
Handling queries by investigating and ensuring there is a quick resolution
Producing and updating daily MI ensuring that it is checked for accuracy and sent to the relevant parties
Storing and retrieving boxes from our warehouse environment nothing too heavy
Other reasonable adhoc duties

What do you need?
Previous experience in a similar role would be an advantage, but we are keen to speak to you is you have the following:

Previous Team Leader experience along with a proven ability to lead a team and motivate staff
A strong understanding and working knowledge of Microsoft Word & Excel
Computer literate with the ability to be fast and accurate when using a PC
The ability to multitask and prioritise work to strict deadlines
Great attention to detail
Excellent written communication skills
Confident in problem solving and decision making while working unsupervised
Flexible and adaptable
Excellent attendance, time keeping, and reliability are all essential skills for this role

Our strongest asset is our people. We understand the importance of this - after all, 'fun' is one of our core brand values.

We promote a friendly work culture with both team and individual incentives and support our working family with excellent training and continuous coaching to help you succeed in achieving your targets.

About the company*With over 30 years of experience DDC Outsourcing Solutions, part of The DDC Group, is a highly experienced provider of business processing and customer experience services.

Our transformational solutions continue to be delivered across the globe, from the UK to Bosnia, the Philippines and beyond. Our global, multilingual, highly skilled workforce power many leading brands.

Job Type:
Contract

Salary:
£10.92 per hour