Access Team Co-ordinator - Truro, United Kingdom - Royal Cornwall Hospitals NHS Trust

Royal Cornwall Hospitals NHS Trust
Royal Cornwall Hospitals NHS Trust
Verified Company
Truro, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

The role of the Access Team Co-ordinator is to provide expert advice and support to all specialty management teams to ensure the delivery of all planned access targets, including referral to treatment and all cancer targets.

Support the implementation of policies and procedures relating to the Access Policy.


Provide a key role in monitoring the referral to treatment pathway, including outpatients, diagnostics and in-patients and overall demand and capacity.


To work with clinical, management and administrative teams to support how they work in the future whilst delivering on national and local expectations.

Produce and deliver training on all aspects of patient access.


The role of the Lead Access Team Co-ordinator is to provide expert advice and support to all specialty management teams to ensure the delivery of elective access targets, including referral to treatment and cancer targets.

Lead on the development and implementation of policies and procedures relating to the RCHT Access Policy.

Lead role in monitoring the referral to treatment pathway, including outpatients, diagnostics and in-patients.


To work with clinical, management and administrative teams to support service development and initiatives relating to patient access whilst delivering on national and local expectations.

Lead on the development and delivery of training on all aspects of patient access.

Day to day line management of Access Team.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly.

Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School.

Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment.

We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.


Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns.

With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.


The post holder will be expected to have in depth knowledge of the Trust's Access Policy and access targets, together with waiting list management expertise.

An in depth understanding of administrative and secretarial processes underpinning elective care, to advise regarding processes supporting change.

Comprehensive, up to date knowledge and practical experience of hospital and IT systems including Radar, PAS, Galaxy, CRIS, histology and Winpath

A good understanding of demand and capacity theory.

Ability to communicate highly complex and contentious issues.

The post holder will be expected to have relevant training and experience within an NHS environment.

Advanced knowledge in use and manipulation of data using Microsoft Excel

Formulate and implement solutions to areas of concern with regard to data quality, accuracy and/or compliance with NHS targets.


Ability to organise and prioritise own workload across a range of areas including outpatients, inpatients, and diagnostics to meet all relevant deadlines.

Deal with challenging staff and patients and distressing situations.
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