Student Advisor - London, United Kingdom - University of West London

University of West London

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The
University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as "regularly among the top-performing universities" and proving that "it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities".

University status awarded in or after 1992

The Department
Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students.

Student Advice and Immigration comprises advice on Student Finance, UWL's internal Scholarships and Bursaries and Student visa and immigration advice in order to support international students.

We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.

The Role

The post holder will undertake casework, and provide support and guidance to students and staff in respect of a range of practical advice issues, including immigration, fee region assessment and Student visa regulations.

The post holder is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention.

This appointment requires a flexible approach to working hours as weekend and evening cover is required, as well as working across our main campuses in Ealing and Brentford.

The Person
We are seeking an enthusiastic and compassionate individual to join the Student Advice team in this permanent role.

You will be self-motivated, proactive and extremely organised, who can work equally well as a team member and using your own initiative.

You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike.

Experience of working in higher education is essential together with extensive knowledge of UK Student immigration.

Interviews are expected to be held in week commencing 21st August 2023.

Additional Information
This position does not meet the University criteria for Skilled Worker sponsorship.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.