Operations Administrator - Willenhall - Pertemps Wolverhampton

    Pertemps Wolverhampton
    Pertemps Wolverhampton Willenhall

    1 week ago

    Full time
    Description
    Operations Administrator
    Full Time, 37.5 hours, Monday to Friday (9am-5pm)
    Office based, Permanent
    Willenhall
    £26,000

    A growing business is looking for an Operations Administrator to join their busy operations team. The role involves coordinating customer orders from start to finish. You'll work closely with internal teams, customers and field based engineers to keep daily operations running efficiently.

    This is a varied position where strong organisation, communication and problem solving skills are essential.

    Key Responsibilities
    Manage customer orders from initial booking through to aftercare
    Coordinate schedules and allocate work to field based engineers
    Act as the main point of contact for customers
    Handle aftercare enquiries and support with resolving issues
    Maintain accurate job records
    Ensure customers receive clear communication and a high standard of service throughout
    Support the wider team to meet deadlines and targets
    What You'll Need

    Experience in operations, planning, scheduling or coordination
    Confident working with field-based engineers
    Strong organisational and time management skills
    Excellent communication and customer service ability
    High attention to detail and accuracy in admin tasks

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