Senior Pension Administrator - Liverpool, United Kingdom - Universities Superannuation Scheme

Universities Superannuation Scheme
Universities Superannuation Scheme
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Senior Pensions Administrator

Permanent
Are you looking to progress your career within Pension Administration whilst working for one of the largest private pension schemes in the UK?


Who we're looking for
We're looking for an Senior Pensions Administrator to join a friendly team based in Liverpool.


As a senior member of the pensions team, you will have a strong understanding of pensions legislation and regulatory requirements.

Our client is the largest private pension scheme in the UK and in the top 50 globally.

As the principal pension scheme for universities and other higher education institutions in the UK, it now has more than 450,000 members across more than 350 employers responsible for the management and administration of the pension scheme and its investments.


Key Responsibilities
Delivering Results

  • Carry out, check and authorise automated and manual processes and calculations.
  • Handle complex and non routine cases and queries escalating to Technical Administrator, Assistant Team Manager or Team Manager as appropriate.
  • Communicate with institutions, scheme members and third parties as applicable regarding queries arising from duties.
  • Prepare reports and other nonprocessing items of work as required.
  • Meet team specific duties and carry out adhoc duties as directed by Team Manager or Assistant Team Manager.
Managing Resources

  • Actively manage own workload to ensure that any statutory, departmental and team targets are met.
  • Keep up to date with relevant pensions topics, legislation and scheme developments to support personal development.
  • Support Team Manager and Assistant Team Manager as required in ensuring team targets are met.
  • Deputise for Team Manager or Assistant Team Manager as directed.
Managing Relationships

  • Contribute regularly to team meetings and take the lead as directed.
  • Provide role related training and coaching to Administrators and other staff as required.
  • Maintain relations with institution contacts, USS colleagues and regular third party contacts.
Managing Processes and Future Focus

  • Contribute to projects, continuous improvement initiatives and other nonprocessing events as directed by Team Manager or Assistant Team Manager taking the lead in these as required.
  • Take a lead in testing of process changes and system updates relating to the team's processes.

Your experience

  • Good awareness of scheme rules, industry regulations, current pension legislation.
  • Previous experience in Pensions environment.
  • Experience of developing and coaching colleagues within a regulatory environment
  • Able to build key relationships, inspire and engage people to provide great service and share your insight with the wider team.
  • Able to analyse performance, understanding your team's strengths, development areas and streamline processes to continually improve customer service. Manage workflows to enable the team work efficiently and effectively together.
  • Support your team by overseeing quality checks, escalations, complaint handling, breach reporting so that everyone is compliant and achieves their deadlines and targets.
  • Comfortable using Microsoft Office, particularly Excel, able to adapt to different IT systems.
  • Have excellent communication skills and can explain things clearly to people.
  • Comfortable using numerical data and working to deadlines and targets.


The role comes with many excellent company benefits including private health care, flexible remote /hybrid working and a high contributory employer pension.


Job Types:
Full-time, Permanent


Benefits:


  • Flexitime

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday

Ability to commute/relocate:

  • Liverpool City Centre: reliably commute or plan to relocate before starting work (required)

Work Location:
Hybrid remote in Liverpool City Centre


Reference ID:
JM Senior Pensions

Flextime
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