Service Advisor - Cardiff, United Kingdom - White Dove Garages Ltd

White Dove Garages Ltd
White Dove Garages Ltd
Verified Company
Cardiff, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Objectives:


  • Maximise service profitability through the use of professional sales techniques;
  • Maximise customers awareness of all available retailer services;
  • Ensure highest level of customer care and satisfaction at all times;
  • Maintain excellent standards of departmental administration;
  • Help retailer to achieve industryleading standards of process efficiency;
  • To support the service desk by dealing directly with incoming phone enquiries,
  • Concise explanation of costs to customers;
  • Agreeing time(s) of arrival and collection;
  • Assisting the service manager with daily standard operations;
  • Retention of customers.

Hours of work

  • Basic hours of work will be 8.00am to 17.30pm Monday to Friday, and 8.30am to 13.00pm every third Saturday in rotation.
  • 2x15 minute breaks & 30 minute lunchbreak per day

Key Requirements

  • Full Driving License

Salary:
£19, £22,000.00 per year Plus up to £9,000 additional OTE


Ability to commute/relocate:

  • Cardiff, CF11 8WD: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)

  • Must have main dealer experience
  • VAG experience is a plus but not necessary
  • Kerridge/ADP/Keyloop experience is a plus but not necessary

Salary:
Up to £31,000.00 per year


Ability to commute/relocate:

  • Cardiff: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)


Work Location:
One location
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