Tenant Liaison Officer - Leicester, United Kingdom - Oadby and Wigston Borough Council

Oadby and Wigston Borough Council
Oadby and Wigston Borough Council
Verified Company
Leicester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Tenant Liaison Officer

2 Year Fixed Term

Full Time

Band 5 SCP

£26,421 - £28,770

Housing Services


Oadby and Wigston Borough Council are currently looking to recruit a confident and enthusiastic individual with a passion for providing excellent customer service and a willingness to support our residents.


As Tenant Liaison Officer you will be a key part of a cross departmental project aimed at improving the energy efficiency of Council property across the Borough, you will be the key point of contact with residents to engage with them to answer questions about the project, arrange contactor visits and in conjunction with other members of the team address any queries that residents may have at any stage throughout the project.

You will also provide general administrative support and support other members of the team.

  • You Have relevant experience in a customer facing role
  • Have excellent written and verbal communication skills
  • Be confident using IT equipment and systems and have a working knowledge of Microsoft Office
  • Have excellent problem solving skills
  • Be highly organised with a strong attention to detail


We have an agile working culture which enables employees to work from home and flexibly to be able to balance the needs of their role and organisational requirements with their personal circumstances.

This role will be a mix of remote and office based working following an initial training period.





CLOSING DATE FOR APPLICATIONS:
Wednesday 6th December

Job Type:
Fixed term contract


Salary:
£26,421.00-£28,770.00 per year


Benefits:


  • Flexitime
  • Free flu jabs
  • Onsite gym
  • Onsite parking

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday
  • No weekends

Work Location:
Hybrid remote in Leicester
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