Patient Affairs Assistant - Bothwell, United Kingdom - NHS Scotland

NHS Scotland

Verified Company

Bothwell, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Please note this is a part time post and the salary for this position will be pro-rata.

The Patients Affairs Assistant will assist in the efficient and effective running of Patient Affairs across NHS Lanarkshire by providing administration support to Patient Affairs Managers and the Patient Affairs and Complaints Lead.

This comprises of facilitating the organisations process for gathering feedback, comments, concerns and complaints in line with the National and local procedure.

The post holder will have a professional qualification i.e.

HNC/SVQIII in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent previous experience in an administrative role as well as knowledge of the NHS Complaints Procedure.

The must maintain confidentiality, tact, diplomacy and discretion in all aspects of work and be proficient in the use of software systems with advanced keyboard skills.

The post holder will also possess excellent organisational and communication skills and be able to work on their own initiative.

- 'In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another._
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- _Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children's setting/secure unit.'_

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations._

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