Lead Operator - West Drayton, United Kingdom - gategroup

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

About the company:


Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need.

We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.


Main Duties & Responsibilities

  • Maintain overall productivity within designated area against section objectives and targets.
  • Coach and train General Assistants to department/company standards. Feedback issues to Team Leader.
  • Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills.
Lead and participate in staff briefings.

  • Create a positive working environment.
  • Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security, gateOPEX (inhouse operational excellence programme).
  • Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
  • Follow company, process and section procedures.
  • Instigate and support continuous improvement initiatives.
  • Deputise for Team Leader when required.
  • Rotate through different departments/units as reasonably required.
  • Ability to cover a 7day operation.

Education

  • Alevels or equivalent and/or relevant work experience.

Work Experience

  • Experience of working in a fastpaced environment.
  • Food hygiene, security, H&S experience.
  • Minimum of 1 year's relevant operational experience.
  • Demonstrable experience of taking accountability.

Skills & Knowledge

  • Basic IT skills (Outlook, Excel, Word, PowerPoint)
  • Numerate and literate, ability to interface with management
  • Good communication skills.

Benefits

  • Free onsite parking,
  • Free meals and refreshments,
  • Free uniform,
  • Life Assurance
  • Access to Employee Assistance Programme
  • Competitive holiday entitlements
  • Competitive Pension Scheme from Day
  • Forklift allowance upon successful completion of training
  • Career progression opportunities


All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history.

Don't miss out on this opportunity to join our team. Apply

TODAY

More jobs from gategroup