Care Coordinator - Chertsey, United Kingdom - CoCo PCN

Description

The PCN Care Co-ordinator will:

Work with colleagues within the GP practice and PCN to identify and manage appointments for cohorts of patients who are vulnerable, higher risk, or that may have long-term conditions for example those with Learning Disabilities, Dementia, Mental Health, Cancer, Child immunizations and other complex needs.

Managing the two week rule safety netting procedures, ensuring that patients are seen and followed up in line with expected timeframes.

Liaising with other health professionals as required, to deliver personalised care.

Be the first point of contact for these patients

Proactively support, call and recall processes, encouraging and supporting patients to attend

Ensure all co-ordinated activity is documented and coded accurately

Raise awareness within the PCN of shared
- decision making and decision support tools

Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations

Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care;
Support people to take up training and employment, and to access appropriate benefits where eligible;

provide coordination and navigation for people and their careers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care professionals.

Salary:
£22,987.00-£24,142.00 per year


Schedule:

• Monday to Friday

COVID-19 considerations:
We are currently following the rule of testing 2/3 times weekly and wearing face masks, whilst keeping the rooms ventilated


Ability to commute/relocate:

• Chertsey: reliably commute or plan to relocate before starting work (preferred)

Work Location:
One location