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    • Fulfilment assistant - Greater London - Khanum's

    Khanum's
    Khanum's Greater London

    1 month ago

    Retail
    Description

    Job Title: Logistics and Fulfilment Assistant

    Location: Hoxton, London

    Employment Type: Part-time (2 days per week, Monday–Friday)

    Start Date: Monday 26th May

    About the role:

    We're looking for a reliable and detail-oriented Fulfilment Assistant to join our studio team in Hoxton. In this hands-on role, you'll be responsible for ensuring our customer orders are picked, packed, and shipped with speed, accuracy, and care. You'll play a vital role in upholding our high standards of presentation and customer experience.

    We're looking for someone who thrives in a fast-paced environment, has exceptional attention to detail, and brings a positive, can-do attitude to every task. If you're organised, proactive, and take pride in your work, this is a great opportunity to be part of a small, passionate team and contribute to a growing brand.

    Key responsibilities:

    • Pick and pack customer orders with precision, care and attention to detail
    • Assemble, label, and prepare shipping boxes according to brand standards
    • Quality check items before dispatch and when stock comes in to ensure they meet brand expectations
    • Process and organise customer returns
    • Assist with stock handling, including counts and inventory organisation
    • Maintain a clean and efficient workspace
    • Support general fulfilment and studio tasks as needed

    Basic sewing skills are a bonus, but not essential.

    What we're looking for:

    • A strong eye for detail and pride in delivering high-quality work
    • Reliable, punctual, and hands-on with a can-do mindset
    • Comfortable working on your feet and handling packages
    • Ability to stay calm and focused under pressure
    • A team player with excellent communication and organisational skills
    • Fast learner with the ability to adapt to new tasks quickly
    • Experience in a fulfilment, retail, or similar role is preferred

    Qualifications & Experience:

    • Minimum 1 year of experience in a fulfilment or stock-related role
    • Experience using Shopify and Google spreadsheets
    • Previous experience with stock handling and inventory
    • Familiarity with working in a small team or start-up environment
    • Basic sewing skills (advantageous)
    • A genuine interest in Khanum's and passion for delivering exceptional customer experience

    Skills & Attributes:

    • Excellent time management and multitasking ability
    • Calm and efficient in a busy environment
    • Collaborative and able to take initiative
    • Confident using fulfilment software and standard office tools
    • Organised, thorough, and dependable
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