Associate Director - Birmingham, United Kingdom - BNP Paribas

BNP Paribas

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ASSOCIATE DIRECTOR (GPA CLIENT FINANCE -BIRMINGHAM) (

JOB NUMBER:
BHM602 /GPA04)

The role

The Associate Director is responsible for leading the team of client accountants who provide accounting services to either the corporate occupier or investor property management clients.

As a member of the department's Senior Management Team (SMT) the Associate Director supports by:

Managing Client Reporting teams to deliver monthly and quarterly reporting to meet the clients' accounting needs.
Ensuring service levels and other targets agreed with clients and internal surveying teams are met, monitoring key performance indicators and reporting on a regular basis in accordance with client and departmental requirements.
Ensuring all statutory, legislative and internal process requirements are met, including requirements of HMRC and the Royal Institution of Chartered Surveyors
Working with the Head of Client Finance and SMT to create and continuously improve the client accounting capabilities and ensure the department is recognised both internally and externally as a leader in its field.

Key deliverables

Lead the client reporting team, ensuring staff are of appropriate calibre, well trained and motivated, and organised effectively to meet client requirements
Oversee recruitment, retention and career development of employees to develop committed, high performance, client focussed teams
Assist in establishing and implementing departmental targets and set objectives for the client reporting team ensuring that they are communicated clearly and effectively, and that individual performance by team members against these objectives is monitored and measured
Implement the company's performance management programme, adhering to and promoting internal performance standards, and ensuring areas for development and improvement are identified and addressed
Provide coaching and support to members of the client reporting team to ensure appropriate levels of performance and technical skills are maintained

Processes

Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met
Assist in designing and implementing the departmental control framework and delegation policy
Work with internal audit and compliance to ensure that all compliance and control requirements are met
Participate in and monitor the effectiveness of controls of activities performed by the team

Service Delivery

Ensure that members of the client reporting team understand and achieve internal and external client objectives and that service levels are defined, agreed and met
Increase the range of services provided by Client Finance and the expertise deployed to develop key differentiators and assist actively in winning new business
Develop and maintain effective relationships with internal and external clients and ensure effective coordination with the shared service and treasury functions to ensure satisfaction with all client accounting services delivered
Support surveying colleagues in tenders for new work including the pricing of instructions and preparation of client pitches
Monitor and control the content and quality of accounting deliverables to ensure information provided to clients is accurate, complete and timely
Review and interpret client accounting requirements providing adhoc advice to clients and working with clients and the Client Finance team to refine deliverables and ensure effective delivery mechanisms
Ensure all statutory and tax requirements for clients are satisfied and that both company and legislative procedures and controls are adhered to

Clients and Business Development

Manages existing client relationships.

- identifies and helps progress new business opportunities both in and outside own discipline

Able to work on a broad range of projects referring only to senior colleagues/ external specialists on highly unusual or technical issues.
Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines
Enhances BNP Paribas Real Estate's reputation through successful delivery
Builds own network internally and externally

Person specification
Essential Qualifications

Recognised professional accounting qualification (ACA, ACCA or CIMA)

Essential skills

Proficient in MS Office
Experience of leading property management and accounting packages for managing agents
Experience of accounting techniques, internal and external reporting, finance operations and processes

Essential experience

Service charge accounting experience
Accounting and/or management operations experience
Background in large accounting operations, ideally in a client or property context
Strong people management, interpersonal and mentoring skills, with demonstrable experience of leading teams
Ability to build team relationships and use influencing skills