Customer Service Assistant - Cambridgeshire, United Kingdom - Kameo Recruitment Ltd

Kameo Recruitment Ltd
Kameo Recruitment Ltd
Verified Company
Cambridgeshire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary:
£26-£30k


Hours of work:
Full time, 9am-5pm (some flexibility is offered with a start from 8:00am)


Company benefits:
Healthcare, Pension, Death in service


Kameo Recruitment is recruiting for a
Customer Service Assistant to join a well-established, market leading company based in St Ives.

It will be your priority to give outstanding service to customers and sales managers, throughout the salesorder process.

You will be building relationships with customers and will be required to have a professional approach, along with a level of confidence.

You will enjoy working within a small team where collaboration is key.


Do you have excellent organisation skills? Are you a confident communicator? If yes, then keep reading


Duties & Responsibilities of the Customer Service Assistant

  • Accurate, customeroriented, and efficient implementation of the administrative sales process: document requests, documentation requests, quotes, orders, amendments, dispatch, shipping billing, credit and complaints.
  • Liaising with customer and suppliers
  • Help resolve customer issues in a professional and timely manner to the mutual satisfaction of the customer and business.
  • Managing stock levels, booking in stock, Stock Checks, Ordering Stock.
  • Reports for haulage and shipping weekly and monthly, customer reports as required.
  • Supporting the sales representatives.
  • Dealing with sample requests.
  • Sending out of marketing materials / mailings.
  • Provide general office administration duties.
  • Advise / contribute input to the Office Manager regarding continuous improvement of the administrative sales process and proactive customer focus.

Requirements:


  • Previous experience in sales order processing
  • Good written and verbal communicators
  • Accurate data inputting
  • Attention to detail
  • Analytical approach to problem solving
  • The ability to maintain a polite, professional and friendly manner at all times
  • Ability to work with Excel and word
  • Proactive attitude
  • Ideally someone who has worked within a sales organisation preferably including logistics.
If you are interested in finding out more about this position, please submit your CV.


Kameo Recruitment is an independent agency, which specialises in permanent and fixed term positions within the Sales, Marketing, HR and Commercial/Office sectors.

We recruit across East Anglia, but specifically focus on Cambridgeshire and the surrounds.

Kameo Recruitment will not use your information for any other purposes other than for searching for alternative employment.

We will request additional consent directly from you before submitting your personal information to any company who are working directlywith Kameo Recruitment, for recruitment purposes.

We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your ideal job or offering career relatedadvice.

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