Service Coordinator - Bournemouth, United Kingdom - Age UK Bournemouth Poole & East Dorset

Age UK Bournemouth Poole & East Dorset

Verified Company

Bournemouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

'To Coordinate all functions within our Dementia Service.

**Working Monday

Wednesday 9am 4pm**•To be responsible for booking all venues ensuring they are within budget, have good access and are suitable for group events.
To be the first point of contact for referrals
Complete basic assessment form via telephone ensuring that we are data compliant and update our internal databases
Pass assessment form to the service manager to check eligibility on NHS system
Create groups on our internal database in conjunction with the Health & Wellbeing Coordinators
Add clients to the individual groups on our database and create waiting lists where appropriate
Liaise with Health & Wellbeing Officer with regards to taking payments for class attendance for our memory club classes
Prepare register of attendees and pass to relevant facilitators/ Assistant each month
Prepare feedback forms and relevant monitoring forms and pass to relevant facilitator at the beginning of each course
Prepare resources/activities for classes and liaise with facilitators and assistants
Notify facilitators of any cancellations
Notify clients of any changes to activity schedules
Update venue gantt chart
Advise clients/ carers of class start date/ times and venues
Arrange taster sessions for paid for services if appropriate
Complete relevant training to allow for cover for facilitator absence
Liaise with the service manager regarding non

- attendance

Liaise with Office Manager regarding supplies required for each group
Ensure that classes for CST are well attended with a minimum of 6 clients per class
Check eligibility for CST
Identify new venues ensuring they are within budget and cost effective
Research and create a resources folder on the shared drive so facilitators can access resources and information.
Ensure that the coordinator provides facilitators with relevant resources to run their groups.
Liaise with clients and or carers regarding non

- attendance.

Attend meetings where necessary

Ensure service delivery is in line with relevant quality standards.

Person Specification

Essential
Excellent organisational skills

Excellent oral and communication skills

Ability to work alone or as part of a team

Ability to show empathy with older people and to adapt communication to the needs of the client

Ability to keep clear and concise written records

Flexibility

Good time keeping

Reliable & honest

Ability to keep confidentiality

Willingness to undertake training

Desirable
Previous experience of working with older people

Previous experience of working with older people with dementia

Previous experience of facilitating group activity

Job Types:
Part-time, Permanent

Salary:
£13,139.00 per year

Expected hours: 21 per week

Benefits: