Senior Account Manager - City of London, United Kingdom - Robertson Sumner Ltd

Tom O´Connor

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Tom O´Connor

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Description
Our client is looking for a Senior Account Manager to join their growing team based in the UK.


You should have a proven track record in developing profitable relationships with mid-market and enterprise accounts, product positioning and relationship building direct with end user customers.


You will be responsible for successfully introducing, promoting and be an ambassador for their employee wellbeing platform and wrap around services.

You will be driving growth in new and existing customers and to exceed their expectations as a preferred supplier.

Role Responsibilities

  • Developing relationships with existing business customers.
  • Improve key metrics within your customer base: supplier rating, establishing new customers and customer visits.
  • Understanding and managing the customer's expectations and looking to fulfil your role as a trusted adviser for all of their legal tech based needs.
  • Organising and manage regular Business Reviews with your customer base.
  • Taking ownership for discussing and agreeing their plans and provide regular updates on new product advances / solutions.

Your profile:

  • Ambitious and keen to take on responsibility in an organisation that provides a high level of autonomy and individual responsibility.
  • Excellent motivational and leadership qualities, with a passion to achieve exceptional results.
  • Strong commercial awareness, with good business sense and will seek ways to improve overall business performance.
  • Ability to set pricing strategies and maximising profit where possible.
  • Experience and skilled in creating customer targets, incentives and rebate schemes
  • Experience of customer tender contracts and securing exclusivity
  • Outstanding organisational skills and ability to manage own time effectively.
  • Can demonstrate their ability to go the extra mile, to exceed expectations, conscientious and committed combined with flexibility in attitude and approach.
  • Robertson Sumner are the UK's leading technology focused recruitment businesses and work with technology vendors, distributors, resellers, managed service providers and system integrators._
  • So if this role is not exactly what you are looking for please visit our website or search for us on LinkedIn for more options._

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