Service Advisor - Saffron Walden, United Kingdom - Treadfirst Tyres & Exhaust

Description

Saffron Walden

Role:


You will be the first point of contact for our customers and will manage a busy workflow
Managing reception desk- Managing MOT, servicing and repair appointments- Organising workshop diary- Answering telephone enquiries and dealing with technical queries- Liaising with customers and workshop personnel- Carrying out all necessary administrative duties
Skills/Qualifications:

• Previous experience within a vehicle repair centre or tyre centre or a similar role
• Must have a reasonable knowledge of vehicle repair or tyre industry
• Excellent problem-solving skills and attention to detail
• Good communication skills
• Work well under pressureThis job description is not intended to be all-inclusive.
• We work as a team and sometimes we may ask you to perform other related duties.

Hours:

• Monday
• Friday 8.00am 5.30pm
• Every other Saturday 8.

00am pm
Benefits:

• We pay competitive salaries based on skill set and length of service-
• Generous, achievable bonus schemes-
• Enhanced pension contributions-
• Discounted products and services at all branches-
• Free life insurance-
• 34 days holiday per year-
• Bike to work scheme-
• We are always happy to support and fund further training if any of our team are interested.-
• We are closed Sundays and Bank Holidays (with the exception of Good Friday where you can work with overtime but this is not compulsory)