Client Support Executive - Marlow, United Kingdom - Bucks and Berks Recruitment

Bucks and Berks Recruitment

Verified Company

Marlow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, a global company near Marlow, is looking for a Service Delivery Executive to join them.

The Service Delivery Team is responsible for customer service, sales support, event organisation and administration and generally assists the sales team withany operational duties.

The company are looking for someone they can develop in the future and take on more responsibility and they also offer up to £2k bonus and good benefits.

Hybrid role - 2 days in the office and 3 from home, although this may be the other way around whilst training.

Key Responsibilities

Processing customer bookings and payments
Liaising with clients on course updates
Providing an after sales support for clients
Dealing with customer feedback and complaints
Assisting with the planning, organisation, management of events
Booking facilitators travel and accommodation
Ensuring all training materials are couriered on time
Help out with adhoc administration

Key Skills

At least 2 years in a customer service or sales support position
Proficient written and verbal communication skills
Excellent organisational skills and attention to detail with the ability to multitask and prioritise a busy workload
Experience with Microsoft Office products Outlook, Word and Excel

As an equal opportunity's employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity,race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.