Night Support Worker - Westminster, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Westminster, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ004430
  • Date posted
  • 24/01/202 Application closing date
  • 26/03/202 Location
  • Westminster
  • Salary
- £23,019.00 per annum

  • Package
  • 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Night Support Worker:

Job description
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Recruiting for a Night Support Worker to join our Service in Westminster


GBP 23,019.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.


Shift Patterns:

This role requires working on a rota, working hours are 21:30 to 08:00, four shifts per week including weekends.


Job Overview:


Many residents have experienced trauma and struggle with mental health problems and can find forming relationships and trusting those in authority difficult as a result.

Hopkinson House staff focus on building meaningful relationships with residents, to support them to engage with other services, and move on to more independent accommodation in the future.


As part of the Night Support Worker team your responsibilities are to ensure the Health and Safety of customers and the building throughout the night.

Reporting any repairs and dealing with and responding to Anti-Social Behaviour, any incidents or emergencies that may arise.

Hopkinson House implements and promotes the Psychologically Informed Environment (PIE) model.

This is an approach to supporting people out of homelessness, those who have experienced complex trauma, or are diagnosed with a personality disorder, by focusing on building relationships.


Working at Hopkinson House will provide an opportunity to learn about mental health, substance misuse, and how to help those who have experienced multiple disadvantages and are often excluded from society.


Key Responsibilities:


  • Building supportive, trusting relationships with customers, local residents and external partners, creating a positive atmosphere
  • Conducting regular patrols of the building
  • Answering calls
  • Respond to and deal with ASB complaints from local residents with the Night Security team
  • Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
  • Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g., fire safety plans, risk assessments, fire alarm checks, Fire Evacuations, Fire Exit remain clear etc.
  • Ensure that the buildings communal areas remain tidy
  • Being responsible for the handover of key information between shifts verbally and written
  • Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

Person Specification:


  • Views challenging behaviour as a support need.
  • Has excellent interpersonal skills
  • Socially adept, networks widely, well connected in sector, influential
  • Approachable, open & professional behaviour
  • At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
  • Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
  • Demonstrates significant confidence and high levels of selfesteem
  • Demonstrates significant levels of emotional resilience and a positive attitude
  • Is respectful, articulate and sensitive in style of communication
  • Is passionate and enthusiastic about the business
  • Is motivated towards excellence and improvement of personal performance with a cando attitude
  • Is Customer focused

Skills, Knowledge and Experience:


Essential:


  • Experience of night work with vulnerable customers
  • Experience of H & S at work
  • Excellent IT and Literacy Skills

Desirable:


  • First Aid certificate
  • H & S certificate
  • We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._
  • This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._
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