Call Handler - Dartford, United Kingdom - Vertex IT Solutions

Vertex IT Solutions
Vertex IT Solutions
Verified Company
Dartford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Great chance either for a recent graduate or someone with phones based customer experience to break into the UK's IT sector and all the opportunity it can offer.

The Call Handler's day to day routine would consist of:

  • Updating call management systems
  • Assist with ticket allocation, making sure IT engineers have the correct workload
  • Completing paperwork
  • Monitoring performance through KPI's

To Qualify:

  • Proven experience in a call centre
  • Excellent PC skills including MS Word, Excel, Outlook and Internet
  • Team player
  • Positive, self motivated and enthusiastic

Salary:
£23,000.00-£25,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Dartford, Kent: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
More jobs from Vertex IT Solutions
See all jobs of Vertex IT Solutions