Senior Housing Officer - Camberley, United Kingdom - Castlefield Recruitment
Description
**Senior Housing Officer - Housing Association - About the ClientCastlefield Recruitment are currently working with a national housing association who are looking to appoint a Senior Housing Officer.
The role is on an initial temporary contract until 31/3/2023, paying £37,399 per annum pro rata, plus £1,250 car allowance.
**Senior Housing Officer - Housing Association - About the role- Enable Sustainable tenancies
- Take ownership for all aspects of customer safety to ensure all homes and communities are safe and secure for residents
- Work collaboratively with internal and external stakeholders to ensure homes are let sustainably
- Deliver creative solutions in order to let more difficult to let properties, including the effective use of void enhancement budgets
- Support and advise customers who are unable to maintain their homes
- Provide daytoday support to staff with complex cases (such as ASB, rent arrears) through attending meetings with customer partners and devising action plans
- Manage a small number of temporary accommodation schemes, providing support to residents
- Support staff to resolve complex complaints and monitor and manage the early resolution stage ensuring all actions are completed
- UK Driving License and own vehicle
- Experience of managing a patch of social housing residents
- Experience of managing the lettings and allocations of social housing properties
- Experience of dealing with low level antisocial behaviour
- Experience working directly for a housing association
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