Senior Housing Officer - Camberley, United Kingdom - Castlefield Recruitment

Tom O´Connor

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**Senior Housing Officer - Housing Association - About the Client
Castlefield Recruitment are currently working with a national housing association who are looking to appoint a Senior Housing Officer.

The role is on an initial temporary contract until 31/3/2023, paying £37,399 per annum pro rata, plus £1,250 car allowance.

**Senior Housing Officer - Housing Association - About the role

  • Enable Sustainable tenancies
  • Take ownership for all aspects of customer safety to ensure all homes and communities are safe and secure for residents
  • Work collaboratively with internal and external stakeholders to ensure homes are let sustainably
  • Deliver creative solutions in order to let more difficult to let properties, including the effective use of void enhancement budgets
  • Support and advise customers who are unable to maintain their homes
  • Provide daytoday support to staff with complex cases (such as ASB, rent arrears) through attending meetings with customer partners and devising action plans
  • Manage a small number of temporary accommodation schemes, providing support to residents
  • Support staff to resolve complex complaints and monitor and manage the early resolution stage ensuring all actions are completed
**Senior Housing Officer - Housing Association - What You Need

  • UK Driving License and own vehicle
  • Experience of managing a patch of social housing residents
  • Experience of managing the lettings and allocations of social housing properties
  • Experience of dealing with low level antisocial behaviour
  • Experience working directly for a housing association

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