Packaging Technologist - Caerphilly, United Kingdom - JK Recruitment

JK Recruitment

Verified Company

Caerphilly, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview

Responsible for the coordination and delivery of new product and existing product development with our customer base and in supporting them with issue resolution.

As part of the Quality Department, this role provides a key interface with Operations, Engineering and the Sales and Customer Service teams.

Responsibilities

Troubleshoot issues with existing customers
Work with customers on proposed material and specification changes
Plan, execute and evaluate on site product trials. Liaise with Group R&D to deliver change projects
Identify with customers opportunities for improvement or innovation based on their needs
Provide insight into the voice of the customer from a technological angle
Keep updated on emerging materials and technological trends in the addressable market, inform key internal stakeholders and make recommendations for internal change where required
Monitor changes in legislation / political landscape for implications on materials usage, recyclability, waste, consumer buying habits and develop appropriate solutions for the business
Monitor advances in manufacturing / materials technology which could facilitate the company's growth
Work in tandem with the Sales team to develop commercial proposals
Establish fit for purpose standards through factory trials
Escalate technological issues to either Head of Quality or Sales Director
Working in collaboration with the broader Group, attending meetings on central discussions regarding key topics such as innovation, material changes and sustainability

Qualifications/Experience

At least four years' experience gained in a similar role
Experience of working in an integrated manufacturing environment
Experience of dealing face to face with customers, most of whom are significant, highprofile accounts of strategic importance
Strong project management skills, preferably with formal project management training
IT Literate cross the range of Microsoft products

Competencies