Property Administrator - Manchester, United Kingdom - Connections Recruitment

Connections Recruitment

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Our client is a highly successful Property Management company based in Manchester. They are looking for an experienced property admin support for the Estate Manager.
Full time office based, Mon-Friday, pm
Starting salary £20-21,000

About the role:

To be responsible for providing full administrative support to the Estate Managers in a busy and fast-moving Residential Property Management environment.

This will include administrative support and compliance, in addition to estates duties, including liaison/communication duties with clients, building staff and tenants.

To deliver a first class and professional service in a cost-effective and timely manner.
Essential Job Functions

Ensure all outstanding work is completed.
Ensure ISO procedures are followed.
Be able to competently answer propertybased questions and assist Estate Surveyor/Manager in the daytoday management of the portfolio and able to escalate and chase when help needed.
Deal with all aspects of a service charge budget as set by the Estate Surveyor/Manager and Clients.
Arrange for external contractors to attend site to carry out works / inspections, using contracts and ad hoc contracts as reference.
Ensure all defects are picked up and dealt with on the building inspections reports as reported by the Building Managers / Estate team members.
Deal with all web portal postings within the 24hour timescale as set by the service level agreements.
Ensure all client reports are completed and sent out on time.
Enquiries before contract assist, if necessary, with the maintenance and issue of the 'enquiry packs' to purchasers' solicitors when required.
To manage costs and maintain a systembased purchase order system within the estates department.
All filing to be kept up to date.
Resilience and Enthusiasm
Desire to take ownership of issues and to bring them to a conclusion
Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with tenants, clients, and other departments.
Versatility and the ability to adapt quickly to changing roles
Excellent communication skills, both written and verbal
Experience of MS Office
Word and Excel
Ability to work on own initiative as well as part of a team
Ability to prioritise workload to give maximum productivity