Account Handler - Leigh, United Kingdom - XPO Logistics

XPO Logistics

Verified Company

Leigh, United Kingdom

7 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Logistics done differently.
Here at XPO we are looking for enthusiastic Customer Service professionals to join us. Working within a multi national and people focused transport company.

We're looking for an Account Handler to join us based in Leigh.

You will join part of our frontline team which is the first point of contact for our customers, providing them with advice, service and tailored solutions.

Pay, benefits and more:

We're looking to offer a salary of up to £21,000 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days.

You'll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you'll do on a typical day:

Work closely with operation team to ensure customer commitments and expectations are met
Prioritise where needed, juggling queries, chasing deliveries and resolving issues
Keep customers updated with all areas of the business
Continuously work on building relations through the business and with the customer

What you need to succeed at XPO:

Be computer literate with the ability to navigate from different screens to different systems
Show a positive attitude that is customer and colleague focused
Have excellent written and verbal skills that is flexible in your approach
Be friendly, confident and empathetic

Be part of something big.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.

Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.