Claims Handler - Bolton

Only for registered members Bolton, United Kingdom

2 days ago

Default job background
£26,000 - £42,000 (GBP) per year *
* This salary range is an estimation made by beBee
Department: · Claims Management · Location: · Bolton · Description · Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. · As a Property Claims Case Manager based in Bolton, you'll be the hero ...
Job description

Department:
Claims Management


Location:
Bolton

Description


Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.

As a Property Claims Case Manager based in Bolton, you'll be the hero behind the scenes.

We provide 6 months complete training and we increase salary after you have passed probation.

What will your day look like:

Proactive Case Management:
You'll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.

Customer Interactions:

Whether it's clients or direct customers, you'll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).


Third-Party Wizardry:
Managing suppliers? You've got this Drive cases to settlement while balancing service, cost, and time.

Craftsmanship:
Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.

Authority and Compliance:
Stick to the rules, adhere to governance, and keep data secure. You're the claim whisperer.

Self-Development:
Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.

Team Player:
Positive vibes, great teamwork, and a culture that feels like home.


Knowledge and Abilities:

How We Measure Success:

SLA Performance:
You'll ace it.

Phone
Audit:

Your phone skills? A+

Lifecycle Metrics:
You'll own them.


Audit:
No breaches here.


PDR Forms:
Completed and shining.

Team Performance:
You're the MVP.


Requirements:
Relevant Claims Experience
Good Customer Service Skills
Time Management Wizardry
Interpersonal Charm
Ready to make an impact? Apply now and let's create something extraordinary together

Benefits

Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance:
x4

Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Metal, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan


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