Customer Service Representative - Manchester, United Kingdom - ENVISION AGENCY LTD
Description
We are seeking a Customer Service Representative to join our team.As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
Your main responsibility will be to assist customers with inquiries, resolve issues, and ensure customer satisfaction.Duties:
- Provide accurate and timely information to customers
- Collaborate with other departments to resolve customer issues
- Identify and escalate priority issues to the appropriate team members
- Follow up with customers to ensure their needs are met
Skills:
- Excellent phone etiquette and strong communication skills
- Strong problemsolving and analytical skills
- Ability to multitask and prioritize tasks effectively
- Ability to work well in a team environment
Salary:
From £24,623.63 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 28/03/2024
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