Income Recovery Officer - Birmingham, United Kingdom - Oscar Underhill Recruitment Solutions Limited

Oscar Underhill Recruitment Solutions Limited
Oscar Underhill Recruitment Solutions Limited
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Income Arrears Officer:

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Housing provider in Supported Living:

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Birmingham:

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Remote Working:

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Sociable Working Hours:

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Excellent Pay Rate:

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£14.96 PAYE / £19.

00 Umbrella:
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Temp to Perm opportunity.

Are you passionate about helping others?

Are you looking for a new challenge in Social Housing?

Client snapshot:

An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services.


Vacancy Brief:


  • The vacancy is that of an Income Arrears officer.
  • This is a temp role with the view to an extension or permanence.
  • A fulltime vacancy, 35 hours per week
  • Monday to Friday 09:00 am 5:00 pm.
  • Pay rate for this job role is £14.96 per hour on PAYE OR £19.00 Umbrella.
  • Remote working will be available, IT Proficiency is essential.
  • A current Enhanced DBS will be required for this job role.

The Responsibilities:


  • As an Income Arrears officer, you will be providing support and advice to front line staff on maximising rent income through successful housing benefit claims, third party deductions, repayment agreements and if appropriate the necessary enforcement action.
  • In your role as an Income Arrears officer, you will be tasked with daily processing of tenancy creation/end requests and ensuring that correct tenancy and licence agreements are being used.
  • Part of your role as an Income Arrears officer will be to monitor current and former tenant rent arrears across the area (s) on a regular basis, identifying concerns and issues to the HM and operational managers and frontline staff as appropriate and take appropriate action at own level of responsibility.
  • An important part of your job role will be to ensure that excellent liaison and communication systems are in place with housing benefit authorities and attend relevant forums and meetings as necessary.
  • You will need to provide advocacy on behalf of residents with housing benefit authorities where appropriate. This may involve direct contact with the resident.

Skill Outcomes of this role:


This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies.


In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.

Income Officer - Rent Arrears - Income Management - Rent Recovery - Debt Recovery - Income Recovery - Rents Officer - Rental Income Officer - Ex Offenders - Income Arrears - Tenancy Sustainment - Tenancy Support Officer - Housing Officer - Supported Housing - Income Management - Homeless - Substance Misuse - Homelessness - Youth Offending - YMCA - Supported Living - Birmingham - West Midlands - Independent Living - Full Time - Community Support - Charity - Housing Association - Local Authority


Job Types:
Full-time, Temporary contract, Temp to perm

Contract length: 5 months


Salary:
£14.96-£19.00 per hour


Benefits:


  • Casual dress
  • Flexitime
  • Onsite parking

Schedule:

  • Flexitime
  • Monday to Friday

Application question(s):

  • Are you an experienced Income Arrears Officer, having worked for a Housing Association, Local Authority or a Charity?
  • Do you have an Enhanced DBS issued within the last 12 months or on the update service?
  • Are you IT Proficient?

Ability to Commute:

  • Birmingham (required)

Work Location:
In person


Reference ID:
OUR 79
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