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  • IT Support Engineer - Devizes - Cameron Clarke Associates

    Cameron Clarke Associates
    Cameron Clarke Associates Devizes

    1 month ago

    Default job background
    Full time
    Description

    Job Title: Junior IT Support Engineer

    Oakford, a leading Cloud and Managed Service Provider, is seeking a skilled Junior IT Support Engineer to join our team in Devizes. We offer a wide range of technical services across the South West from our bases in Wiltshire and Dorset.

    We pride ourselves on our integrity, knowledge, and experience, with a great reputation and consistent business growth. As one of the largest providers of services in the region, we are seeking to build on existing client relationships while expanding our presence in the area.

    The successful candidate will be responsible for visiting customers on both scheduled and ad-hoc basis to maintain systems and provide high-quality IT support. They will also have opportunities to contribute to the delivery of IT projects and participate in ongoing training and skill enhancement.

    To succeed in this role, you must possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. You should have 1 or more years of experience working in an IT environment and be familiar with Active Directory and Microsoft 365 administration/support.

    Key Responsibilities:

    • Provide technical support to customers on-site and remotely
    • Maintain systems and perform routine maintenance tasks
    • Contribute to the delivery of IT projects
    • Develop and maintain positive relationships with customers

    Requirements:

    • Passion for IT
    • Active Directory and Microsoft 365 administration/support
    • Troubleshooting and supporting modern desktop environments (Windows 10/macOS)
    • Understanding of computer and server components, networks, and infrastructure
    • Able to drive
    • Excellent communication and interpersonal skills

    What We Offer:

    • Salary: £25,200 - £26,500 (depending on experience)
    • Training and pathways to enhance your technical skills
    • Company vehicle
    • 24 days paid holiday + Bank Holidays
    • Onsite fitness suite
    • Childcare, eyecare, and cycle to work scheme
    • Perk scheme
    • Employment anniversary awards
    • Company funded social events
    • Workplace pension scheme

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It support engineer