Technical Coordinator - Swindon, United Kingdom - Thames Water Utilites

Thames Water Utilites
Thames Water Utilites
Verified Company
Swindon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Who are we?
Thames Water is the UK's largest water and wastewater company.

We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open


What is the purpose of this role?
The Technical Co-ordinator is an exciting, predominately field-based role within Customer Field Services.

As the Technical Co-ordinator, you will be responsible for the operation and maintenance of our Critical National Infrastructure.

As part of this you will plan complex work to repair and enhance assets on our Sewage Pumping Stations across the Thames Valley South region.

You will design jobs and ensure any resources (materials, permits and services) are in place to allow work to be completed by Field Technicians, as scheduled.

You will also be responsible for managing small value projects and minor capital budgets.


What makes this role unique?
Put simply this role is absolutely vital to the effective performance of our Critical National Infrastructure.

You will undertake important work to repair and enhance assets on our Sewage Pumping Stations, ensuring our customers receive a reliable and high quality service.

This varies from relatively simple jobs to replace 'like for like' valves/pumps/control systems to complex work where stations need to be upgraded or flow management needs to be in place to enable the job.

A significant amount of the work undertaken will directly link to customer contacts, giving you the opportunity to make a big impact on the lives of the people we serve.

You will join a team containing both recent starters with fresh ideas and individuals who have been maintaining our assets for many years and are more than willing to share their experience.


What will this role involve?

Passion for Engineering:


  • Immersing yourself in often unseen and unique infrastructure that serves millions of people
  • Investigating and reviewing the performance of our Sewage Pumping Stations
  • Responding to asset failures and coordinating resource to return them to service
  • Liaising with our contractors and suppliers to deliver solutions to problems on our sites
  • Managing complex work and investigations
  • Using your experience and technical expertise to directly improve the lives of our customers
  • Understanding and engaging with a variety of equipment including but not limited to pumps, valves, pipework, lifting equipment, ultrasonic level sensors, flowmeters, control panels and LV electrical equipment.
  • Providing technical advice and expertise to field staff and 3rd

Team Working and Communication:


  • You will work in an area alongside a Field Operations Manager and a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical and ICA.
  • You will work with support teams to deliver projects and maintain equipment


  • Waste Control Centre

  • Monitor our telemetry


  • Planning and Scheduling

  • Plan and deliver work to technicians


  • Maintenance Projects

  • Deliver higher value capital works


  • SCADA Support

  • Technical expertise for our telemetry systems
  • Purchasing and Contract Management
  • Supplier management
  • You will work with 3rd parties to deliver works. This will include providing detailed instruction and monitoring progress.
  • Liaising with customers and customer representatives including council and local government officials.
  • Responding promptly and effectively to operational events

System and Process use

  • Raising and receipting work orders through SAP
  • Using our APS risk system to highlight and investigate areas of risk and opportunity within our infrastructure
  • Use of SCADA telemetry to investigate site operation and ensure a prompt and effective response in event situations
  • Reviewing reports for statutory inspections and raising relevant follow on work (i.e. chemical tank inspections and remedial actions).

What skills are we looking for?
To be considered for this role you will be ideally specialised in the area of mechanical or electrical engineering. Ideally, you will have experience of technical job design and/or prerequisite management within an infrastructure related environment.


You will have extensive experience in a process related or utility industry together with a sound working knowledge of the safe systems of work required under the Health and Safety at Work Act.


IT literacy is essential as all work is managed through the SAP system (user training for this and other standard software systems will be provided).


You will also demonstrate a good business/ stakeholder awareness, together with an innovative and creative approach to problem solving and strong team working and influencing skills.

A full current driving license is essential for this position.

**What's in it for y
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