Service Coordinator - Glasgow, United Kingdom - Emtec Group
Description
Service Coordinator
Job Title:
Service Coordinator
Hours:
Full time hours
Shifts:
Monday to Thursday 8.30am-4.30pm and Friday 8.30am-3.30pm
Location:
Uddingston
Benefits:
Free car parking on site including EV charging points, Holiday Purchase Scheme, Cycle to work scheme, Company Pension Scheme, Group Healthcare Scheme (opt in required.)
Emtec group is a leading contractor in the building services sector providing professional, quality and cost efficient services throughout the UK. Our Vision and Values encourage us to be
Efficient
and M
otivated to make things happen. Our constant
Teamwork** drives us achieve
Excellence** while remaining
Customer Focused** and ensuring our people at the heart of everything we do.
As leading contractor,
Emtec Fire Systems offer consultancy, design, installation, commissioning and maintenance of sprinkler systems, dry and wet risers, fire hydrants, fire extinguishers, fire detection and alarm systems, security detection and alarm systems, door access control systems, and CCTV systems.
Now is the time to join us Emtec Fire Systems are pleased to announce that they are looking to add a Service Coordinator to their team in Uddingston
Key Responsibilities
- Making and taking calls from clients, engineers, subcontractors and internal companies in relation to all aspects of planned, reactive and quoted works
- Maintain and ensure company processes and systems are being utilised in line with ISO 900
- Planning and coordinating PPM visits and maintaining the status of tasks
- Updating clients on status of tasks
- Daily/Weekly planning of planned, reactive and quoted jobs
- Ensuring that maintenance, repairs and quoted works are done within KPIs and SLAs
Key Requirements
Essential
- Attention to detail
- Effective communication, time management, and organisational skills
- Good level of punctuality
- Knowledge of Microsoft Office packages to include; Word, Outlook, Excel, and Powerpoint
- Knowledge of Microsoft Dynamics Navision but not essential as training will be provided
- Previous experience preferred but not essential as training will be provided.
Application:
The Emtec Group is an Equal Opportunities and Living Wage Employer.
**NO AGENCIES PLEASE
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