Senior Hospitality Coordinator - London, United Kingdom - Lord's Cricket Ground

Lord's Cricket Ground

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

A unique and exciting opportunity has arisen within our Hospitality Operations Department for a Senior Hospitality Coordinator (Restaurants & Debentures).

Match Day responsibilities include supporting the Hospitality Manager (Restaurants) in the management, briefing and co-ordination across all restaurants.

It is essential that the service across these areas are delivered to the highest standards that are expected of the Catering at Lord's Cricket Ground.

The Coordinator will be required to have an in-depth knowledge of MCC's restaurant and hospitality offerings.

The role involves working closely with the Premium Seating Sales Team as well as liaising with MCC members and Debenture Holders, ensuring their restaurant requirements are met for both domestic and international matches.

REQUIRED SKILLS, EXPERIENCE AND QUALIFICATIONS

Excellent communication & interpersonal skills.
Passion to work within the hospitality, restaurant and/or events industry.
High level of initiative, with administrative and organisational ability.
An understanding of the importance of customer service/satisfaction.
Tact, discretion and the ability to work quickly under pressure maintaining a high level of accuracy and attention to detail.
IT literate, including Word, Excel & Outlook.
Financial literacy.

Full details can be found within the Job Profile via this
LINK

VALUES AND BEHAVIOURS

SMART