Radiology Systems Support Administrator - Maidstone, United Kingdom - Maidstone and Tunbridge Wells NHS Trust

Maidstone and Tunbridge Wells NHS Trust
Maidstone and Tunbridge Wells NHS Trust
Verified Company
Maidstone, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To take a key role within the Radiology Systems Team in supporting the delivery of the Radiology ICT Services throughout the Trust and to the wider Service Users.

This includes such activities as account creation and password resets, image management, system configuration and support.


Provide first line help and incident resolution support to users of the Radiology systems and services within Maidstone & Tunbridge Wells NHS Trust and other external service users, acting as an efficient and effective interface between end users and the various system support teams at both a local and national level.

Work within the Radiology Systems team as well as independently

Provide password resets to all trust staff groups

Work within organizational and professional policies and procedures using own initiative and taking manager advice if required.


Provide and organise and plan suitable training programmes with the ability to adapt these to the changing needs of various groups of staff.


Prioritise workload and meet tight deadlines in response to the changing healthcare environment and conflicting demands and can make adjustments due to fluctuating workload.

Give support to users during periods of planned and unplanned system downtime.

Ensure safe use of Trust ICT equipment in line with the Data Protection Act, and Health and Safety legislation.

Ttrouble shooting on system errors, staff queries and checking of information.

Visits to wards/outpatients deptpartments

Be able to remain calm when interacting with service users, who may on occasions become frustrated and irate.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.


The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs.

We work from two main clinical sites:
Maidstone Hospital and Tunbridge Wells Hospital at Pembury.

Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.


We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.


Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.


Interview Date:
To be confirmed
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