Restaurant Supervisor - Newcastle, United Kingdom - Harbour House
Description
We are seeking an experienced and motivated Restaurant Supervisor to oversee within our busy restaurant.As a Restaurant Supervisor, you will be responsible for ensuring the smooth operation of the restaurant, maintaining high standards of food quality and customer service, and managing a team of dedicated staff members.
If you have a passion for the hospitality industry and possess strong leadership skills, we encourage you to apply. We are offering a 4 days on with 3 days off for a great work/life balanceDuties:
- Supervise and coordinate all restaurant activities, including frontofhouse and backofhouse operations
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
- Manage inventory levels and order supplies as needed
- Train and develop staff members, providing guidance and support as necessary
- Handle customer inquiries, complaints, and feedback in a professional manner
- Monitor employee performance and provide regular feedback for improvement
- Collaborate with the kitchen team
- Ensure Customer Service Standards are upheld
- Maintain a positive work environment that fosters teamwork and employee satisfaction
Requirements:
- Previous experience in a supervisory role within the restaurant industry
- Excellent leadership skills with the ability to motivate and inspire a team
- Bartending experience is a plus
- Exceptional customer service skills with a focus on creating memorable dining experiences
- Strong organizational and multitasking abilities
Job Types:
Full-time, Permanent
Salary:
£25,000.00-£27,300.00 per year
Benefits:
- Discounted or free food
- Employee mentoring programme
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location:
In person
Reference ID:
Restaurant Supervisor
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