Income Officer - London, United Kingdom - Bridge of Hope
Description
Working for a Charity that specialises in helping people who are victims of homelessness supporting existing and former tenants in dealing with rent arrears- Set up accurate and effective systems for the collection of rent
- Minimize the level of rent arrears and maximize clients income providing residents with expert knowledge on budgeting
- Ensure systems are in place for communicating liaising with both internal and external stakeholders
- Make sure the computer system is updated with details of individual rent arrears actions and advise on the improvement of such systems
- Advise tenants on their welfare benefits, offering advice and encourage debt counselling, complete claim forms on behalf of tenants and verify claims on behalf of the Local Authority
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