Amd Clinic Co-ordinator - Crewe, United Kingdom - Mid Cheshire Hospitals NHS Foundation Trust

Mid Cheshire Hospitals NHS Foundation Trust

Verified Company

Crewe, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

The Ophthalmology team have an exciting opportunity for an AMD ( Age Related Macular Degeneration) Clinic coordinator/Secretary. This position is an integral part of the ophthalmology team and the care it provides to our patients.

Due to the condition of these patients, you will be responsible in ensuring all patients are seen within their dedicated timeframe for their treatment.

This individual will be responsible for booking all AMD patients as well as managing the NEW and FUP waiting list and will also be working closely with the Retinal Secretarial team.

There will also be elements of the Assistant PA role attached to this position and sharing of these responsibilities, such as covering the Personal Assistant during leave etc.

You will be required to liaise with a number of professionals including the management team, clinical staff, Opticians and our Consultant team and so good communication skills are essential to this role.

Weare looking for an enthusiastic, conscientious, efficient and dynamic person for this demanding role. The post holder will be expected to develop their skills to enhance the service we provide to our patients.

Are you looking for a new challenge?
Do you have clinic/outpatient experience with an interest in developing your skills?
Can you work independently and prioritize your own workload?
Can you respond quickly under pressure?

The post holder will be expected to be flexible to meet the needs of the service.

Excellent accuracy, organisational and communication skills are essential for this post, liaising with both the general public and colleagues including Consultant level.

The ability to work under pressure, to prioritise and to use one's own initiative is also essential in this role.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients.

We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Workload Coordinator/Service Manager.

A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets.

The Clinic/Data Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Workload Coordinator to ensure that an efficient service is provided.

It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative
team.

SERVICE DELIVERY

Provide a comprehensive administration service, including management of new referrals and demographics, registration of patients, analysis and housekeeping of appointment systems to maximise capacity, liasing with Divisions, etc. ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,
Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
Be fully conversant with all required electronic systems for correspondence, clinic management and the retrieval of results, including obtaining information using the Internet,
Ensure that the case note tracking system is functioning correctly, and that case notes are available, complete, and fit for purpose,
Support the Division to analyse, and act on information to proactively manage and maintain relevant N