Out of Hours Advisor - Stockport, United Kingdom - KPJ Group
Description
KPJ Group are looking for anOut of Hours Advisor to support a non-profit organisation based in
Stockport.
This is a company that specialises in providing support to individuals who require a heightened level of care and attention.
What's on offer?
- Up to £14.30 per hour (d.o.e)
- 7:45pm 8:15am
- 3 shifts per week (flexible over a 7 day period)
- 25 days holiday
- Employer pension contribution scheme
- Discounted rate on annual rail ticket
- Support with additional training (where required)
What will you be doing as an Out of Hours Advisor?
- Acting as a senior point of contact for incoming queries
- Supporting service users and/or their families in dealing with their concerns
- Ensuring that appropriate advice is given in the event of accidents/incidents/serious matters
- Responding to actual and potential adult safeguarding/child protection issues appropriately
- Receiving and logging calls
- Liaising with local oncall services
- Responsible for coordinating shift cover out of hours
- Consulting with senior on call team in the event of emergencies/incidents/safeguarding matters
- Demonstrating a high level of accountability and fulfilling your duty of care
What do you need?
- Experience working in an office environment
- Experienced in working in line with health and safety guidelines
- The ability to demonstrate knowledge in a relevant field (e.g. mental health/learning disabilities/elderly care)
- Strong verbal communication skills
- Proficiency with Microsoft Office Programmes (Word & Excel)
Job Type:
Permanent
Salary:
£12.40-£14.30 per hour
Schedule:
- Night shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Stockport,
Greater Manchester:
reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Reference ID: 4BWLMWQU
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