Customer Service Executive - Haywards Heath, United Kingdom - Travail Employment Group : Burgess Hill

Travail Employment Group : Burgess Hill

Verified Company

Haywards Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Executive
£21,000 - £24,000, Haywards Heath (office based), Monday to Friday 9am - 5:30pm, 25 days holiday + Bank Holidays, Pension

The Role

Due to an exciting expansion, an opportunity has arisen for a number of Customer Service Executives to join a fantastic small business in the pet insurance sector.

Working as part of a cross functional team, this role will be responsible for providing CustomerService and administration in relation to customers pet insurance policies.

Answer and resolve customer queries
General policy administration
Proactively follow up insurance enquiries to convert to an insurance policy
Produce high quality documentation and maintain records on our systems
Develop a comprehensive knowledge and understanding of the company products
Undertake regular learning and development in line with company and FCA requirements

Requirements:

We would expect the successful of Customer Service Executive to demonstrate some customer service experience, ideally gained within an office environment.

The role could really suit someone who has worked in a call centre and is now looking for the nextstep in a smaller, less corporate environment.

You will have great communication skills and be comfortable using computers and picking up new systems. A love of animals is a must and bonus points for an interest in exotic animals

Company Information
Our client are a small, but quickly growing business and have exciting plans over the next couple of years.

They offer a friendly working environment and real opportunity to grow and develop within your role and within the business.

Package
Up to £24,000 depending on experience

Monday to Friday 9am - 5:30pm (please note, there is potential that this could include some Saturdays in the future)

25 days holiday + bank holidays

Pension

Progression Opportunity