Complaints Officer - London, United Kingdom - Venn Group

Venn Group
Venn Group
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

New Opportunity - Complaints Officer
Venn Group is working with an NHS organisation to recruit for a Complaints Officer.

The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust.


Duties:


  • Call handling complaints as the first point of contact for the department
  • Ensure that complaints and concerns are handled in a timely and effective manner
  • Logging and triaging complaints
  • Complaints experience within the NHS or wider public sector
  • Datix experience
  • Must be immediately available

Title:
Complaints Officer
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