Coach Driver - Banbury, United Kingdom - Cheney Coaches

Description

• 33 days per year including bank holidays, Driver CPC paid for as required**
  Are you:
• A professional driver that cares about the comfort and safety of Cheney Coaches' passengers whilst you drive to their destination be it a school trip, private hire or on a tour

• Like to own our customer's journey from prearrangements, collection to returning the coach to the depot
• Be there to help passengers load and unload their luggage as well as helping disabled passengers to get on and off the vehicle.

• Have a natural flair with people happy interacting with our customers and exceeding their expectations delivering excellent customer service?
• Have proven excellent driving skills
• Have knowledge of UK geography and able to plan routes?

An opportunity has arisen to work for Cheney Coaches and join this family run business that takes great pride in having built an enviable reputation for providing a professional, friendly and efficient coach service.

• Maintain the cleanliness of the coach and presentable both internally and externally
• Conduct a first use / end of day vehicle walk round / maintenance check escalating any issues to the Transport Office.
• Report any incidents to the Transport Office
• Ensure high levels of customer satisfaction at all times.
• Assist any passengers who are having difficulty getting on or off the vehicle especially those with restricted mobility
• Keep in regular contact with the office to find out about traffic, weather conditions and roadworks or accidents which could cause delays or route changes.
• Help passengers load and unload luggage and help passengers to board and alight the vehicle.
• Ensure high levels of customer satisfaction at all times.
• Own the customer journey from prearrangements, collection to returning the coach to the depot.

The family friendly company was established in 1981 and have been investing and modernising our fleet, year on year, ever since.

The Cheney Coaches mantra has always been to provide superb customer service with a fleet of vehicles we are proud to carry our name.

Working from a purpose built coach depot, with a fleet of modern vehicles, customer care, satisfaction, and safety are at the centre of everything we do.

Our drive for improvement through quality means we were the first business in the coach industry to be accredited with the prestigious ISO9001 status in 1998.

• Holder of a valid Passenger Carrying Vehicles (PCV) licence
• Hold an up to date Driver Certificate of Professional Competence, (DQC Card)
• Demonstrate excellent customer service skills, with ability to adapt your style to different customers and stakeholders.
• Previous experience as a coach driver or in a similar role
• Knowledge of UK geography, able to plan routes.
• A proactive approach and using your own initiative.
• Valid enhanced DBS check (no older than 3 years)
• Right to work in the UK

• IT skills
• Coach Manager system

• We offer competitive pay, a supportive work environment, and the opportunity to be a part of a team that values hard work,

• Average per annum £40,000
• 33 days holiday per year (25 + Bank holidays)
• Full uniform provided
• Driver CPC paid for

• Do you have the legal right to work in the UK?
• What attracts you to this role at Cheney Coaches
• Do you live within daily commutable distance to Banbury, North Oxfordshire
• Do you have a valid Passenger Carrying Vehicles (PCV) licence
• Do you hold a up to date Driver Certificate of Professional Competence
• Can you describe your excellent customer service giving an example of how you have adapting your style to different customers and stakeholders
• Can you provide details of your commercial coach driving experience
• Do you know have knowledge of UK geography and are you able to plan routes
• Do you hold an current Enhanced DBS check? If yes, please can you provide a copy of this; If no, would you be prepared to complete this one