Customer Experience Associate - Colchester

Only for registered members Colchester, United Kingdom

1 month ago

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+h2>Job summary

The purpose of this role is to provide administrative support to the Customer Experience department,
ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values.

  • Provide administrative support to the Customer Experience department
+
  • Monitor and promote Net Promoter Score (NPS) surveys in-store
+
  • Manage incentive programsand daily NPS reports

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