Administration Coordinator - London, United Kingdom - Foundation for International Education

Foundation for International Education

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

FIE is currently seeking qualified, enthusiastic and confident applicants for the following full-time, permanent position within the Administration Team.

Job Title:
Kensington Campus Coordinator

Location:
London, England (on-site)

Salary:
£25,000 gross, per annum

Start Date:
ASAP and no later than 11th September 2023

Application deadline:
Rolling until filled

Please note that this role requires flexibility, including evening work (e.g.

1:30pm - 9:30 pm), during Spring and Fall semesters, as well as changeable hours throughout the year. This role requires the incumbent to work on site.

Job Summary:

The Kensington Campus Coordinator will be responsible for ensuring the smooth day-to-day running of Foundation House, performing front office duties, and providing classroom assistance and support to teaching staff.

They will oversee room bookings and provide assistance with scheduling.

They will coordinate visit schedules and provide support for visitors to FIE London, as well as lead on or support the organisation of events and receptions.

They will liaise, and coordinate, closely with staff at Metrogate House to ensure the active success of our Kensington Campus.

The basic purpose and primary objectives of this position are:

Ensure the smooth day to day running of Foundation House, effectively resolving issues and problems as they arise, maintaining the strong culture of positive and supportive external and internal customer service within the Kensington Campus
Perform front office duties i.e. meet and greet visitors, manage all communication at front office and enquiries
Opening and closing Foundation House campus when and if required
Provide classroom assistance and support individual needs of FIE and Visiting Faculty, including the implementation of contingency plans where required
Assistance with CELCAT scheduling system, with responsibility for room bookings, as well as managing private bookings (within and outside Foundation House and Metrogate House) and external bookings
Coordinate all visit schedules and provide support with all aspects of visits including accommodation arrangements when necessary
Lead on/support organising events and receptions in Foundation House
Close liaison, and coordination, with Metrogate House staff
Close liaison, and coordination, with FIE First Aiders
Assist in maintaining and developing all FIE feedback design, collection, and reporting
Assist in maintaining and developing FIE's Virtual Learning Environment (Moodle)
Maintain and develop suitable and sustainable student engagement strategy and initiatives

The _
managerial_
and _
team-working_
duties and responsibilities include:

Provide direction to maintenance and cleaning staff when necessary
Provide direction to colleagues covering the Front Office when necessary
Attend regular team and FIEwide meetings and contribute accordingly
Participate in interdepartmental committees
Provide support in training of new members of staff

The _
developmental_
and _
research_
duties and responsibilities include:

Contribute to the continuing development of Foundation House and the Kensington Campus
Contribute to ongoing development of administrative processes
Undertake relevant professional development opportunities and keep up to date with sector development and sector best practice
Ensure FIE website and related social media are uptodate with information, instructions, and guidelines pertaining to relevant areas
Support the creation and update of forms, templates and orientation materials
Represent FIE at conferences, visits and at other events as required
Promote and develop student charity fundraising, sustainability, diversity and other initiatives
Keep up to date with successful approaches in student engagement within the UK higher education system and good practice recommendations by accreditation bodies

The _
operational_
, _
administrative_
and _
maintenance_
duties and responsibilities on a routine, day to day basis include:

Ensure that all parts of Foundation House are in working order and report maintenance as required to facilities team
Lead on/support organising bookings, events and receptions in Foundation House and the Kensington Campus
Work closely with Senior FIE Staff in scheduling visits to FIE by partners, new team members and other parties
Monitor feedback team action plans, track progress and ensure staff engagement in collaboration with Senior FIE Staff
Provide customized reports and data analysis on demand to staff members and partners
Collate all feedback data for all constituents and create and distribute reports accordingly to the relevant parties
Develop, organize and report on student engagement initiatives including but not limited to student focus groups, student voice page, student projects
Design of and updates to the FIE website St