Team Administrator - Gainsborough, United Kingdom - Lincolnshire Partnership NHS Foundation Trust

Lincolnshire Partnership NHS Foundation Trust
Lincolnshire Partnership NHS Foundation Trust
Verified Company
Gainsborough, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
The Gainsborough Community Mental Health Team are recruiting a Team Administrator to join our growing team.

The Gainsborough CMHT is a community based service supporting community based staff and other medical professionals within this service. This is a Monday to Friday 9-5 service. This service helps support people with severe and enduring mental illness.

Our success is built on individual's performance, not only what you deliver, but the way you deliver it.

There are five key areas, which should underpin your day-to-day work:

  • Embrace 'Making a difference' and 'Respect' ; and our commitments to Patients, People, Quality and Finance
  • An understanding of the professional conduct commensurate with your role, ensuring we minimise risk and ensure we adhere to our priority
  • PATIENT CARE
  • Maintain an awareness of IT and information security related issues and ensure compliance with LPFT IT Security Policy and procedure within the area of responsibility
  • Participate in performance review, supervision and undertake mandatory training and personal development as required of the post including competency development


A duty to highlight concerns in accordance with the Trust's Whistleblowing Procedure where it is felt poor practice or general wrong doing has not been dealt with appropriately (Staff may make such disclosures without fear of criticism or retribution).

The post holder is responsible for the smooth and efficient running and management of processing


referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.


  • To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
  • Duties provided within defined time standards
  • Compliance with appropriate legislation and LPFT policies
  • Feedback from colleagues and other stakeholders
  • Compliance with CQC standards
  • Accurate and appropriate information is recorded appropriately using the Trust's information systems
  • Productivity targets are met


Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire.

Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.


You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work.

We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall.

In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive.

We're really proud of this


We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions.

We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.


Main duties will include:
Production of basic reports including graphs and tables as directed.

Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality

Responsible for making room bookings and maintaining room booking diary.

Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar


Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.

Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.

Supporting the Trust's vision to become paperless and encourage Manager to do the same.

To take key responsibility for the smooth running, co-ordination and management of Outpatients Clinics.


To ensure that service users and visitors to the Community Mental Health Team are dealt with in an efficient and friendly manner.

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