Billing Administrator - Blackburn, United Kingdom - Ador Talent Ltd

Ador Talent Ltd

Verified Company

Blackburn, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Billing Administrator

Previous Billing and Invoicing Experience is Required

Full Time Salary:
£24,000 (Reviewed & Increased After Probation) + Performance Related Bonus

Monday to Friday 9.30am to 6.00pm

Ador Talent are working with an Engineering Company (energy renewable sector) based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions.

Due to continued growth and completion of recent projects our client now requires a Billing Administrator to join the Metering & Billing team based in the Blackburn HQ.

The company has seen huge growth over the past 30 years which has resulted in expansions of teams, promotions from within and created exciting opportunities for employees.

This is a fantastic employer who offer many benefits such as access to a state of the art onsite gym, 25 days holiday plus 8 days bank holiday (holiday entitlement increases in line with service), social/corporate events and a clear career progression plan.

The Role - Billing Administrator

Issuing of final, monthly, and quarterly credit bills and credit billing reminders for assigned contracts ensuring that the correct business processes are followed at all times.
Issuing and accurate reporting of additional bills to ensure additional revenue is recorded.
Processing bill payments and providing customers with their preferred method of payments.
Monthly calls with clients to discuss updates / issues / progress.
Carrying out credit billing contract procedures which include reminder notices for overdue bills and monthly reports for clients and internal reporting.
Daily management of direct debit requests including set up, verification's and amendments of direct debit mandates and preparation of direct debit collection files.
Liaising with senior coordinators to support the mobilisation of new contract awards and the onboarding of new customers.
Administration tasks in relation to new customer account requests (issuing welcome packs / letters)
Dealing with escalated customer dissatisfaction / complaints / client billing inquiries with a Right First-Time approach.
Liaising with senior coordinators to support the mobilisation and onboarding of new contract awards of new customers.

Experience Required

Previous Billing and Invoicing experience is required.
A Strong Administration background is required.
Excellent customer service skills including confidentiality, tact and diplomacy.
Knowledge and understanding of GDPR regulations in relation to processing sensitive personal information.
Strong attention to detail and accuracy
Work effectively as part of a team and help build relationships within it to achieve team goals.
Excellent working knowledge of Microsoft Excel, Word, and Outlook

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Job Types:
Full-time, Permanent

Salary:
From £24,000.00 per year

Benefits: