Full Time Customer Service Assistant - Cardiff, United Kingdom - Joe's Ice Cream Ltd

Joe's Ice Cream Ltd
Joe's Ice Cream Ltd
Verified Company
Cardiff, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description

Job description

Joe's Ice Cream Ltd on Wellfield Road, Cardiff
Working week is
Monday - Sunday.

Alternate weekend work is required so one weekend you will be working and the following you will have the full weekend off.


Our parlour is open until 7pm during the summer months so some evening work will be required on a fairly shared rota basis.

Some shifts will be and others


The daily tasks will be:

Excellent customer service

Cash handling

Stock management

Cleaning all areas of the parlour

Ice cream making

Be energetic - our parlours and teams are busy

Be keen and enthusiastic

Have a "hands-on" approach to work

Support and motivate team members

Confidently communicate

Deal with customer complaints in an effective manner

Be a team player

Be trustworthy, reliable and punctual


In return, you will:

Be part of a close parlour team and more widely a medium sized company of ice cream lovers and Joe's enthusiasts

Receive full in-house training on ice cream production and our processes.

Be supported by your manager, your reporting Director and the other parlour teams. We share insight across the company.

Make a lot of people smile. We take pride in the Joe's moments that are important in our loyal customers' lives


Job type:
Full-time and on a permanent basis in Cardiff.

Salary:
To be discussed according to experience and requirements


Benefits:


  • Company pension
  • Discounted or free food

Benefits:


  • Company pension

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Loyalty bonus
  • Quarterly bonus

Ability to commute/relocate:

  • Cardiff: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Hospitality: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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